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|a Corda, María Cecilia
|u Instituto de Investigaciones en Humanidades y Ciencias Sociales (UNLP-CONICET). Facultad de Humanidades y Ciencias de la Educación. Universidad Nacional de La Plata
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|a Information Management and Mediation in a Digital Reference Service Focused in Social Sciences
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|a Gestao e mediaçao de informaçao em um serviço de referência digital no campo das ciências sociaisGestión y mediación de la información en un servicio de referencia digital para el campo de las ciencias sociales
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|2 ISO 639-1
|a en
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|a p.84-99
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|a This paper investigates the current relationship between information management and information mediation along with the digital reference service through a case study which took place in an academic library. The concept of information mediation is herein analyzed, since a conceptual examination provides elements that will help people to comprehend and evaluate the concerned service. The information professional plays a very important role in the mediation aforementioned, which may be directly or indirectly; consciously or unconsciously; by himself/herself or plurally; individually or inserted into a group ? in all such manners that mediator facilitates the acquisition of information, fully or partially satisfying a user?s need of all sorts of knowledge. Meanwhile, we here approach information management from a scope that points out a description over performed activities concerned to policies and procedures put into effect until the service evaluation by proposing a criterion for such point. Finally, we outline a few actions to be implemented in long-term perspective, which goal is to continually ameliorate such assistance, taking in account the human factor
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|a Information Mediation
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|a Digital Reference Service
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|a New Technologies
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|a Information Management
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|a Academic Libraries
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|a Social Sciences
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|u https://www.memoria.fahce.unlp.edu.ar/art_revistas/pr.6071/pr.6071.pdf
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|u https://www.memoria.fahce.unlp.edu.ar/art_revistas/pr.6071/pr.6071.pdf
|a MEMORIA ACADEMICA
|b MEMORIA ACADEMICA
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|u http://www2.marilia.unesp.br/revistas/index.php/bjis/article/view/2756
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|7 nnas
|t BJIS.
|g Vol. 6 No. 2 (2012),84-99
|v 6
|l 2
|q 84-99
|d Marília : Universidade Estadual Paulista, 2012
|x ISSN 1981-1640
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|f Esta obra está bajo una licencia Creative Commons Atribución-NoComercial-SinDerivadas 2.5 Argentina
|u https://creativecommons.org/licenses/by-nc-nd/2.5/ar/
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