UX challenges in GDSS : an experience report

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Detalles Bibliográficos
Autor Principal: Sakka, Amir
Otros autores o Colaboradores: Bosetti, Gabriela Alejandra, Grigera, Julián, Camilleri, Guy, Fernández, Alejandro, Zaraté, Pascale, Bimonte, Sandro, Sautot, Lucile
Formato: Capítulo de libro
Lengua:inglés
Temas:
EXPERIENCIA DE USUARIO
Acceso en línea:https://doi.org/10.1007/978-3-030-21711-2_6
Consultar en el Cátalogo
Resumen:In this paper we present a user experience report on a Group Decision Support System. The used system is a Collaborative framework called GRoUp Support (GRUS). The experience consists in three user tests conducted in three different countries. While the locations are different, all three tests were run in the same conditions: same facilitator and tested process. In order to support the end-users. we teach the system in two different ways: a presentation of the system, and a video demonstrating how to use it. The main feedback of this experience is that the teaching step for using Collaborative tools in mandatory. The experience was conducted in the context of decision-making in the agriculture domain.
Notas:Formato de archivo PDF. -- Este documento es producción intelectual de la Facultad de Informática - UNLP (Colección BIPA/Biblioteca)
Descripción Física:1 archivo (537,3 kB)
DOI:10.1007/978-3-030-21711-2_6

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