TY - GEN T1 - UX challenges in GDSS : an experience report A1 - Sakka, Amir A2 - Bosetti, Gabriela Alejandra A2 - Grigera, Julián A2 - Camilleri, Guy A2 - Fernández, Alejandro A2 - Zaraté, Pascale A2 - Bimonte, Sandro A2 - Sautot, Lucile LA - English UL - http://vufind10-pruebas.sigbunlp.bibliotecas.unlp.edu.ar/Record/dif.57243 AB - In this paper we present a user experience report on a Group Decision Support System. The used system is a Collaborative framework called GRoUp Support (GRUS). The experience consists in three user tests conducted in three different countries. While the locations are different, all three tests were run in the same conditions: same facilitator and tested process. In order to support the end-users. we teach the system in two different ways: a presentation of the system, and a video demonstrating how to use it. The main feedback of this experience is that the teaching step for using Collaborative tools in mandatory. The experience was conducted in the context of decision-making in the agriculture domain. NO - Formato de archivo PDF. -- Este documento es producción intelectual de la Facultad de Informática - UNLP (Colección BIPA/Biblioteca) KW - EXPERIENCIA DE USUARIO ER -