Facilitator's guide to participatory decision-making

Detalles Bibliográficos
Autor Principal: Kaner, Sam
Otros autores o Colaboradores: Berger, Duane, Fisk, Sarah, Toldi, Catherine, Lind, Le
Formato: Libro
Lengua:inglés
Datos de publicación: San Francisco : [S.n.], 2007
Edición:2nd ed.
Temas:
ADMINISTRACIÓN (DISCIPLINA)
TOMA DE DESICIONES
Acceso en línea:Consultar en el Cátalogo
Descripción Física:xx, 341 p. : il. ; 28 cm.
ISBN:9780787982669
Tabla de Contenidos:
  • PART I: GROUNDING PRINCIPLES.
  • 1. The Dynamics of Group Decision-Making.
  • 2. Participatory Values.
  • 3. Introduction to the Role of Facilitator.
  • PART II: FACILITATOR FUNDAMENTALS.
  • 4. Facilitative Listening Skills.
  • 5. ChartWriting Technique.
  • 6. Facilitating Open Discussion.
  • 7. Alternatives to Open Discussion.
  • 8. Brainstorming.
  • 9. Tools for Managing Long Lists.
  • 10. Dealing with Difficult Dynamics.
  • 11. Effective Agendas: Desired Outcomes.
  • 12. Effective Agendas: Process Design.
  • PART III: BUILDING SUSTAINABLE AGREEMENTS.
  • 13. Principles for Building Sustainable Agreements.
  • 14. Gathering Diverse Points of View.
  • 15. Building a Shared Framework of Understanding.
  • 16. Developing Inclusive Solutions.
  • PART IV: REACHING CLOSURE.
  • 17. Importance of Clear Decision Rules.
  • 18. Striving for Unanimity.
  • 19. Reaching Closure Step by Step.
  • 20. Facilitating Sustainable Agreements.
  • Photocopying Policy.

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