The Visible Ops handbook : Implementing ITIL in 4 practical and auditable steps

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Detalles Bibliográficos
Autor Principal:	Behr, Kevin
Otros autores o Colaboradores:	Information Technology Process Institute - ITPI, Spafford, George, Kim, Gene
Formato:	Libro
Lengua:	inglés
Datos de publicación:	Eugene : [S.n.], 2006
Edición:	Rev. 1st ed., 3rd print.
Temas:	AUDITORÍA DE SISTEMAS ADMINISTRACIÓN DE SISTEMAS TECNOLOGÍAS DE LA INFORMACIÓN
Acceso en línea:	Consultar en el Cátalogo
Descripción Física:	98 p. ; 18 cm.
ISBN:	9780975568613

Tabla de Contenidos:

"Stabilize the patient" and "Modify first response"
"Catch & release" and "Find fragile artifacts" projects
Create a repeatable build library
Continual improvement
App. A. Preparing for IT audit
App. B. The change and patch management guide, by the Institute of Internal Auditors
App. C. The Information Technology Infrastructure Library (ITIL)
App. D. Focusing efforts with an Integrity Management Capability Assessment (IMCA)
App. E. A glossary of terms
App. F. CMDB table structures
App. G. References
App. H. High-performing IT organizations: What you need to change to become one.

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// Anecdotal testing Today and Yesterday seems to indicate destroy() // is called by the garbage collector and everything is good. // Something to keep in mind though. return true; } /** * Write function that is called when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ public function write($sessId, $data): bool { if ($this->writesDisabled) { return true; } return $this->saveSession($sessId, $data); } /** * A function that is called internally when session data is to be saved. * * @param string $sessId The current session ID * @param string $data The session data to write * * @return bool */ abstract protected function saveSession($sessId, $data): bool; }

* * @return void */ public function writeClose() { // The assumption is that we're using PHP's ext/session. // session_write_close() will actually overwrite $_SESSION with an // empty array on completion -- which leads to a mismatch between what // is in the storage object and $_SESSION. To get around this, we // temporarily reset $_SESSION to an array, and then re-link it to // the storage object. // // Additionally, while you _can_ write to $_SESSION following a // session_write_close() operation, no changes made to it will be // flushed to the session handler. As such, we now mark the storage // object isImmutable. $storage = $this->getStorage(); if (! $storage->isImmutable()) { $_SESSION = $storage->toArray(true); session_write_close(); $storage->fromArray($_SESSION); $storage->markImmutable(); } } /** * Attempt to set the session name * * If the session has already been started, or if the name provided fails * validation, an exception will be raised. * * @param string $name * @return SessionManager * @throws Exception\InvalidArgumentException */ public function setName($name) { if ($this->sessionExists()) { throw new Exception\InvalidArgumentException( 'Cannot set session name after a session has already started'

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The Visible Ops handbook : Implementing ITIL in 4 practical and auditable steps

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